Fees & Charges
Vineyard Medical Centre is a private billing practice.
We do require full payment on the day and can be accepted via EFTPOS, cash or cheque. If you wish we can also submit same day accounts to Medicare for your rebate. Please note if paying by cheque your drivers licence will be required to assist with verification.
Patients referred to other service providers including Allied Health may have an out of pocket fee. For more information regarding costs please discuss this with reception or the service you have been referred to.
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Please note as per Medicare Guidelines "Afterhours consults" are Weekdays before 8am and after 8pm or Saturday before 8am and after 1pm.
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Commencing 1st October 2024, a secure held prepayment will be required to conduct a Telehealth consultation. If payment details are not added via the secure HotDoc link within 90 minutes, your appointment will automatically cancel. Payment will finalise after your consultation. If you do not wish to pre-pay, a face to face appointment is required.
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Cancellation Policy
We understand at times you may need to cancel an appointment for unforeseen circumstances. Please contact the clinic and advise of any cancellations and we will happily proceed and reschedule if needed. Please note a minimum of 4 hours is required or a cancellation/non attendance fee of $50.00 will be charged.
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Fee changes effective 1st July 2024
New Patients
For all new patient bookings scheduled from July 1st 2023, a $50 failed to attend fee will be charged if you do not arrive to your appointment or fail to provide 4 hours notice.
This is due to an increase in new patient bookings and patients not arriving to appointments. This applies to all GP & Allied appointments.
If your account remains outstanding, a further appointment cannot be scheduled unless your account is settled prior.
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